Shipping & Returns

Here at The Paradise Vintage we understand the concern that comes with making an online purchase, especially when it comes to one-of-a-kind pieces. 

Shipping

When will you ship my package?

All orders will be shipped within 1-3 business days. 

How will you ship my package?

All domestic orders will be shipped using USPS priority unless a faster shipping speed is selected at check out. Each order will be packed carefully to ensure safe travel. 

What about free shipping?

Orders over $35 receive free priority shipping.

Can you overnight my package?

Yes, you can expedite your package by selecting express shipping at checkout for an extra fee. If you need your package by a specific date, please let us know as soon as possible.

Returns

Do you accept returns?

Yes, we understand that situations change, and that sometimes an online order just does not work out. We have a 30 day grace period for returns, as long as the item is returned in the same condition as it was sent out. Any piece that has been changed, broken, or otherwise affected by at home or professional cleaning, adjustments, etc are not eligible for returns. 

What if it doesn't fit?

Incorrect sizing is a perfectly valid reason for return that we will accept; however, please pay close attention to the item descriptions before ordering. Feel free to reach out with any questions pertaining to fit or condition before ordering.

Damaged in Transit

While we hope to avoid this at all costs, please contact info@theparadisevintage.com within 48 hours of receiving your order with detailed information as well as photographs to properly assess the situation.

Layaway Cancellations

If a product on layaway is cancelled or returned, we have a 15% restocking fee.